ISO 27701:2019 is an extension of the ISO 27001 standard which clarifies data privacy. The framework for organizations wanting to set up a system to support compliance with the EU's GDPR, California's CCPA, and other data privacy laws is provided by this standard, which was issued in October 2019. Data privacy management is defined in ISO 27701, often known as the PIMS (Privacy Information Management System), which provides a framework for Personally Identifiable Information (PII) Controllers and PII Processors.

With the help of an established ISO management system methodology, ISO 27701 implementation can improve privacy compliance and lower the possibility that the organization would violate privacy regulations. Customers, external stakeholders, and internal stakeholders can see that there are efficient mechanisms in place to enable compliance with the GDPR, CCPA, and other relevant privacy laws by looking at a privacy information management system that complies with ISO 27701.

Because of its narrow focus on particular topic areas, ISO 27701:2019 standard can provide more clarity and confidence regarding compliance with legal and regulatory requirements. A crucial standard, ISO/IEC 27701, offers a clear management system that can be used by all stakeholders (organizations, DPOs, S.A., and data subjects) involved in the processing and protection of personal data. It also helps businesses operate more efficiently and demonstrate accountability to privacy laws currently in effect. To explore your needs for cyber security, contact our specialists for a free consultation. Now let's look at the 5 most common issues during the ISO 27701 certification process:

  1. Scoping and Documentation Problems with PIMS: Scoping is so delicate with all compliance activities that it's no surprise that firms have difficulty scoping their ISO 27701 privacy information management system (PIMS). Because the PIMS is an extension of the ISO 27001 information security management system (ISMS), when establishing its scope/boundaries in the context of personal data processing, keep in mind that the PIMS scope can be shorter than the ISMS scope, but it cannot be broader. It may also be more limited than the overall privacy program. Hence, if a specific system, process, or application is not covered by the ISMS, it cannot be covered by the PIMS (though it may be covered by your overall privacy program).
  2. ISO 27701 Risk Assessment Flaws: The ISO 27701 risk assessment is an additional crucial component to get correctly. Organizations must conduct one, and it may be done separately or as part of the overall security risk assessment process. By ISO 27701, risk assessments must identify the applicable controls in Annexes A and B that can be used to reduce risks involving personally identifiable information (PII) and address the effects of those risks on PII principals and their data.
  3. Declaration of Applicability that is not properly documented: After finishing a risk assessment, the organization will proceed to the necessary statement of applicability (SOA). The SOA should be related to the risk assessment and reflect the current status of the control system, not some hypothetical state. This is frequently a significant problem with SOAs and shouldn't be captured as an anticipated condition or state.
  4. Inadequate Internal Audit and Management Review: Before extending the ISO 27001 certificate to include ISO 27701 and expanding their ISMS to include a PIMS, organizations must first carry out an internal audit (IA) against the requirements of ISO 27701. After the internal audit is completed, the PIMS must still go through the defined management review procedure. Some of the self-paced ISO 27701 auditor training courses available online can be helpful to perform internal audit PIMS. Although the application, adequacy, and effectiveness of the PIMS will be evaluated, the same issues covered during the ISMS evaluation should also be taken into consideration.
  5. Controls That Are Often Misunderstood: It should come as no surprise that some controls are sometimes overlooked or misunderstood since we are aware that ISO standards are as extensive as they are. Thus, make sure you completely understand the controls before beginning to apply the standard.